Agent Testimonials

Recently during a difficult situation Robert Ashton from Bayleys sold a property for us.

 Rob worked with great integrity, honesty, reliability and professionalism ensuring a successful and painless sale.

 We actually felt like Rob treated us as if he was working for special members of his own family and we are very grateful and appreciative for all that he did.

 We would have no hesitation whatsoever recommending Rob.

 John & Colleen  19 Ingram Road, Remuera

Robert is a true professional in his trade. He guided us to a very successful sale in a tricky market. He is very upfront and did not attempt to up-sell us on any unnecessary marketing. During the campaign we were well informed on the buyer feedback, and no matter the time of day, Robert was available. In an industry where it's hard to find an agent to trust, we fully recommend Robert Ashton.
 
Leighton & Tamsin

Robert Ashton is well qualified and was recommended to us as an agent to sell our property by our bank manager. We had built a new house in Mission Bay and unfortunately this had coincided with a down turn in the Auckland property market. We found his approach refreshing and his understanding of difficulties excellent. We had previously spent a small fortune on staging, marketing and auctioning with no success. Rob recommended an affordable promotion for sale program and steadily worked for a sale, together with his associate, for a prolonged period on a very flat market. Several offers were forthcoming immediately and although unacceptable to us we were not pressured and eventually an acceptable offer was negotiated.
Rob obviously has a large client base and is skilled at converting enquiries into viewings by prospective purchasers. He has a very laid back style and in our view selling and buying property is highly stressful and his calm professionalism definitely eases tension.
We wish him well and know that his emphasis on helping people will continue to make him highly successful and will always ensure he has satisfied happy clients. He definitely stands out in an industry which unfortunately often concentrates on promoting its own brand rather than helping people resolve their individual housing issues.
Tony & Sue
 
Our house was not the easiest house to sell due to its location being next to a very busy road.  It was also the first time we have sold a house in Auckland so we were probably not the easiest of clients either! Rob took us through the different options on how to sell and we chose the one that suited both the market and my family the most.  He was eternally patient and professional in a fickle pre-Christmas rush. We believe we got a very good price for our property in a process that was kept reasonably stress free!  This positive result has meant that we have been able to move forward in the housing market and on to our next project.  We cant recommend Rob enough.
Alex & Ana
 
We have bought and sold properties with Rob and would very happily recommend him, he made both buying and selling as stress free as possible and got us great results. He is approachable, efficient, helpful and has great market knowledge. We are very grateful for everything he did and cant fault his service which is always with a smile!
Caroline & Giles
 
A note of thanks for showing a strong backbone and resilience under fire, to get our property sold recently.
You appoint and agent thinking you know a bit about them. 
The selling process always throws a curve ball or two.  Its not the fact there is a challenge or a problem.  Its the focus on providing a considered solution in the face of adversity. 
Achieving an outcome always your collaborative goal.  Yes it does take a listening vendor as well.
Todays environment is more challenging than ever, and thats the listing process is just the start. The preparation, performance over the duration of open homes, and ultimate handover is never simple.
Your frank, honest, open and never give up approach, is what we grew to know of you, and appreciate.
Thank you.
Paul & Vicky

Early in 2014, I gave sole selling rights to my residence at 9A Burwood Crescent, Remuera, Auckland to Robert Ashton, real estate salesman of Bayleys Real Estate Ltd, structural engineer and publisher of the Rob Report, an authoritative guide to sales in the Eastern Suburbs of Auckland. I never had any cause to regret this decision.

My house is very attractive in an excellent area but the market proved to be suspicious of an upper story clad in plaster on timber framing. Rob’s professional qualification as a structural engineer proved invaluable in calming fears about what in fact is a completely weathertight structure and he was able to present several offers (all too low for me).  Rob was very patient and attentive to a large number of callers and constantly sought to obtain the best available offer for me.

I went overseas for an extended period but on my return continued the agreement with Rob.  Again he acted with patience and good manners with a large number of interested parties and gave me confidence he would find the right buyer. My confidence was justified. He conducted a skilful negotiation and presented an unconditional offer which I happily accepted.

I have actually known Rob for some years in a fitness club setting and have no hesitation in recommending him as a real estate sales agent. He is absolutely honest, skilled in many aspects of real estate selling and technical construction and very pleasant and polite to everyone.

Sincerely,

Tom Enright



Over the last three years we have had the pleasure of dealing with Robert Ashton in his professional real estate role concerning three properties in the vicinity of Parnell. His clear manner of presentation regarding costs, details, problems and expectations relating to our properties have been exemplary.

We have been impressed with his promptness with appointments, his neat appearance and most especially his willingness to go the extra mile.

In particular, we have found his “Rob Report” an invaluable aid to a better understanding of properties in our area.

Rob is an efficient, reliable and very likeable person and we have no hesitation in recommending him to any position within the real estate profession. 

Tim & Maelo Round
Tour Directors
Tim Round Adventures

 



Recently when we were in the position of needing to search for a new home to move to we made our needs known to Rob Ashton who up until that point was only known to us as a name on a report sent to us, that was compiked by him monthly showing property sales in and around Auckland.

Following on from that Rob not only found what we were looking for but proved in that process to be extremely reliable and honest, very approachable and prepared to negotiate. He was prepared to follow up on all that was asked of him and was always punctual! Nothing was ever too much trouble.

We have no hesitation in recommending Rob Ashton.

John & Colleen Corse-Scott
 


We first contacted Rob when we were thinking of selling our house because of the quality of The Rob Report. We received proposals for the sale from several different agents, any of whom we would have been happy with, however we chose Rob and Carmel because of their excellent customer service, their honesty and optimism, and their competitive costs. We weren't disappointed. They made the whole process, which is stressful, very easy for us. We were kept very fully informed all the way through about open homes and buyer interest. Being out of town vendors, that was very important. As was their ensuring that the property was always in a presentable state. We sold the house at auction and I am pleased to say that their excellent customer service has continued since the sale. We would be very happy to recommend both Rob and Carmel.

 

Kind regards – Trevor